ACCESS TO VIEW PRODUCTS
Access to view our products is restricted to existing wholesale customers. If you are interested in setting up a business account, please contact us. Retail customers can shop Women T-shirts,Sweat-wears and Accessories products on our retail site https://feminist-trash-store.myshopify.com/. A list of some stores that carry our products is available here.
SHOP WITH CONFIDENCE
We guarantee that all of our products are beautiful and well made. As most of our products are handmade, please be prepared to accept some imperfections and variations in the product. All product dimensions listed are approximate.
PRICES AND DISCOUNTS
Our prices are in US dollars (USD). Prices shown are wholesale list prices.
We accept Visa, MasterCard and American Express. If you would like to apply for net billing terms please contact your sales rep for a credit application.
I have entered an incorrect address what do I do now?
simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at email@example.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
SHIPPING + DELIVERY
We will select the best carrier and method of shipping based on the size and weight of the products you order. Product minimums will be in effect on certain items.
Please allow 4-7 days production time for your order to ship out, Average shipping times are 15-21 days based on location.Tracking numbers will be updated 3-5 days after your order has been shipped.If you don't have a tracking number after 7 business please email us at firstname.lastname@example.org.You will not be charged for any items that are not shipped, back ordered items will only be charged once they have been dispatched. Delivery service is to your door. Delivery does not include unpacking or assembly.
RETURNThere are no refunds or returns for items unless they damaged or get lost in the mail. Since everything is made special for you after you order, we don’t store inventory in order to exchange an item. Please make sure to double check the size guide before ordering to make sure your apparel fits perfectly.
There are also no refunds or returns for digital goods.
You can always contact us for any return question at email@example.com.
If an item arrives damaged, you must notify us within 48 hours of receipt so we can work with you to arrange a return, replacement, or credit. If there is obvious damage to the package upon delivery, please note the condition of the package on the waybill or refuse the delivery altogether. Please contact your sales rep should you ever refuse a shipment. Once goods are in your possession for more than 48 hours, we cannot accept any claims for damage.
WHY DOES MY SHIRT HAVE A VINEGAR SMELL?
When unpacking a new shirt or hoodie with a direct-to-garment (DTG) print, you might notice a vinegar-like smell or an off-white residue. Don't worry, that's not unusual - it's from a fixation agent applied during the printing process and it's not permanent.
Fixation agent (sometimes known as pre-treatment) is used for all DTG prints across the industry. It helps the ink bond with the fabric, and without it, the ink would flake off the garment.
The solution is simply to wash the garment! Neither the residue nor the smell is permanent and both should go away after one wash.
PRIVACY AND SECURITY
We are committed to respecting your privacy. We do not sell or disclose our customer information to other sources. During a sales transaction, your credit card information, if submitted, is never stored. Any information we collect from you is solely for the processing of your order. If you choose to sign up for our mailing list, on occasion we will send you targeted marketing information or special product offers. In every marketing email you will have the option to unsubscribe and avoid receiving future emails from us.